Frequently asked questions.

Residential Joinery & Renovation FAQs

Q: How much does a kitchen renovation cost in Melbourne with custom joinery?
A: Kitchen renovation costs vary, but for a custom design and build in Melbourne, most projects range from $25,000–$45,000 depending on size, finishes, and internal joinery. We offer accurate, obligation-free quotes after an initial site consult.

Q: What’s included in a full design and build kitchen package?
A: Our kitchen packages include site measure, design and 3D visuals, custom cabinetry, benchtops, hardware, manufacturing, and professional installation — all managed end-to-end by our team.

Q: Do I need to hire my own trades for a kitchen renovation?
A: No — we can manage the full renovation process, including working with trusted electricians, plumbers, and tilers, or we can collaborate with your chosen trades.

Q: Can I customise every part of my cabinetry?
A: Yes — everything is tailored. You can customise layout, materials, colours, hardware, internal storage, and finishes to suit your home and lifestyle.

Q: How long does a kitchen renovation usually take?
A: Once your design is approved, our cabinetry typically takes 3–5 weeks to manufacture, with installation scheduled immediately after. Full renovations may take 6–8 weeks including prep and trades.

Q: Can I use my own appliances in a custom kitchen design?
A: Yes — we design around your chosen appliances to ensure they integrate perfectly. Just provide the model numbers during the design phase so we can allow for accurate clearances and fit.

Q: Do you provide 3D kitchen or wardrobe designs before building starts?
A: Absolutely. All of our custom joinery projects include 3D visuals to help you visualise the layout, materials, and finishes before anything is built.

Q: What materials do you use for custom kitchen cabinetry?
A: We use high-quality board from trusted brands like Polytec, Laminex, and Navurban, along with durable hardware from Blum, Hafele, and Hettich. We can guide you on the best materials for your budget and style.

Q: Can I get soft-close drawers and hidden storage in a custom design?
A: Yes — all of our joinery can be customised with soft-close mechanisms, internal drawers, pull-out bins, appliance towers, and hidden pantry solutions.

Q: Is custom joinery more expensive than modular options like IKEA?
A: While custom joinery has a higher upfront cost, it provides better fit, finish, durability, and longevity — often making it a smarter long-term investment compared to flat-pack options.

Shop Fitting & Commercial Fitout FAQs

Q: What’s the process for getting a commercial fitout done in Melbourne?
A: We begin with a site visit and concept design, then move into documentation, approvals, manufacturing, and installation. You’ll receive a clear schedule and detailed pricing upfront.

Q: Do you work with architects and designers on commercial joinery?
A: Yes — we collaborate with architects, interior designers, and builders to deliver joinery that meets design intent and is built for real-world use.

Q: Can you build retail counters, shelving, and custom displays?
A: Absolutely — we custom build reception counters, POS stations, shelving, cabinetry, and integrated displays tailored to your store layout and brand style.

Q: Do you handle permits or approvals for commercial fitouts?
A: We can assist with providing the required documentation for building or landlord approvals, and can coordinate with your certifier or landlord where needed.

Q: Do you only work with new builds, or can you update an existing space?
A: We do both. Whether you're starting fresh or refurbishing an existing fitout, we tailor our services to suit your needs, timeline, and site conditions.

Q: Can you match our brand colours or finishes in your joinery?
A: Yes — we can colour-match finishes, laminates, and hardware to align with your brand identity, and help you select materials that reflect your business style.

Q: Do you provide fitouts for cafes, salons, or hospitality venues?
A: Yes — we regularly complete shop fittings for hospitality spaces, beauty salons, wellness studios, and more. Our joinery is tailored for durability and high traffic use.

Q: What’s the difference between a shop fitter and an interior designer?
A: A shop fitter handles the physical production and installation of joinery and built elements, while a designer focuses on aesthetics and layout. We do both — so you get cohesive design and seamless execution.

Q: Can you provide joinery only for commercial builders or developers?
A: Yes — we work as a joinery subcontractor for builders, developers, and project managers who already have construction teams in place and need quality custom cabinetry.

CAD/CAM & Trade Partner FAQs (White-Label)

Q: Can I get CNC-ready files if I already have the design?
A: Yes — if you have a basic sketch or plan, we can turn it into a full shop drawing and export CNC-ready files compatible with your machine or nesting software.

Q: What’s included in a set of shop drawings?
A: Our shop drawings include site-specific dimensions, detailed joinery breakdowns, material callouts, hardware schedules, exploded views, and optional 3D visuals.

Q: How fast can I get CNC files turned around?
A: Most standard jobs have a 2–5 day turnaround. We also offer priority service for urgent jobs — just let us know your deadline.

Q: Can you help if I don’t use TopSolid?
A: Yes — while we specialise in TopSolid Wood, we can export files compatible with Cabinet Vision, AutoCAD, Biesse, Homag, and most industry-standard formats.

Q: Do you offer white-label CAD drafting for other cabinet makers?
A: Yes — we support joinery businesses with white-label design, meaning your clients never see our name. We work behind the scenes to produce clean, accurate files under your brand.

Q: Do you work with interstate or regional joinery businesses?
A: Yes — we support clients across Australia with remote drafting, CNC files, and design support. Just send through your site measurements or base plans, and we’ll handle the rest.

Q: Can I request revisions to your shop drawings?
A: Absolutely. We include revision rounds in all design packages to ensure your drawings are accurate, clear, and ready for sign-off or production.

Q: What file formats can you export for CNC or drafting?
A: We can supply DXF, DWG, and machine-ready files depending on your setup. We’ll tailor the outputs to suit your nesting software and hardware requirements.

Q: Do you offer batching or templates for repeat jobs?
A: Yes — we can set up parametric templates or standardised files for clients with repeat joinery items. This dramatically speeds up quoting and manufacturing for ongoing projects.

Q: Can you assist with full documentation for builder or council approval?
A: Yes — we can produce joinery packages that include presentation drawings, construction documentation, and schedules suitable for permit or construction sign-off.